Hi, how can we help you?

Objective of the game

How do I find and join a game?

How do I create my own game?

What is Fast Turn mode?

What do the different Boards do and why some of them aren’t always available?

How does the Word Quality perk work?

What are Coins?

How do I boost my Daily Coin Bonus?

How can I convert Coins into real money?

How can I change my player name?

How do I change my profile picture?

How do I change my email address and password?

Can I play more than one board?

What are the benefits of having a membership?

How do I sign up for a VIP or SuperVIP membership?

Where can I find my transactions?

How can I check my receipts?

I have not received my product, what should I do?

I would like to request a new word for the Wordtornado dictionary!

Join the GamePoint Superfan group!

Stay up to date with GamePoint News!

How do I add friends?

How do I invite friends to join GamePoint?

How do I adjust my personal message?

I’m not allowed to play a valid word!

Stuck on the Loading Screen?

Why am I disconnected from the game?

How often can I purchase a promotion?

Why is my friend seeing a different promotion?

What payment methods are accepted?

What is GamePoint Play?

How do I install GamePoint Play?

Game Guidance

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