How can I change my player name?

Unfortunately, it is not possible to change your current player name. If you wish to change it, the option would be to create a new account....

How do I update my personal details?

GamePoint regularly organizes online events in which you can win GamePoint merchandise and various other prizes. To update your personal det...

Where can I see my current membership status?

Open the Transactions by clicking on the three lines on the top right corner of your GamePoint screen. In the transactions section of the Se...

How can I refund my membership?

To ensure compliance with regulations in some countries, we have certain limitations on cancelling VIP or SuperVIP memberships that have bee...

How do I cancel my account?

We would love to hear from you if there is anything we can do to keep you as a valued member. Please do not hesitate to contact us so that w...

How do I delete or unlink my account?

If you want to delete your Facebook or Apple account and are worried about your GamePoint progress, then don't! Visit the menu-button in the...