If you have purchased a VIP or SuperVIP membership but do not see it activated right away, don’t worry — this is usually resolved quickly.

What normally happens

In most cases, your membership is activated automatically immediately after your purchase is completed. You should see your VIP or SuperVIP benefits right away.

Why there may be a delay

Sometimes, it can take a short moment for the system to fully process and update your membership status. This is usually temporary.

If you made your purchase through the Apple App Store or Google Play Store, the processing time may occasionally take a bit longer due to external verification.

What you can try

If your membership is not visible yet, please try the following steps:

• Refresh the game

• Log out and log back into your account

• Restart the app or your device

These steps often help update your account status.

Still not activated?

If your membership still does not appear after some time, our Support team is happy to help.

Please contact Support and include the following details:

• Your username

• The type of membership purchased (VIP or SuperVIP)

• Proof of purchase (such as a receipt or transaction ID)

• The date and time of your purchase

This will help us resolve your issue as quickly as possible.