We’re aware of a bug affecting some players where chests appear to be empty after being opened. We understand how frustrating and confusing this can be, and we want to assure you that we are actively working on a fix.

What’s Happening?

When you open a chest, it may seem like you haven’t received any items because the chest appears empty. However, we want to emphasize that this is a visual issue only. The contents of the chest are still being correctly added to your account, even if you can’t see them immediately.

What Should You Do?

Rest assured that the items you’ve earned are not lost. They are automatically credited to your inventory or account, despite the bug.

Our Commitment

We know how important these rewards are to your gameplay experience, and we’re making it our top priority to resolve this issue as quickly as possible. Your patience and understanding are greatly appreciated while we work on this fix.

Thank you for your continued support and for being a valued part of the Royaldice community. We’ll keep you updated with progress and let you know as soon as this bug has been resolved.