How do I change my profile picture?
Account
How can I change my player name?
How do I report bad behavior?
Chat & Friends
How do I delete or unlink my account?
Stuck on the Loading Screen?
Technical Assistance
How do I cancel my account?
Getting Started: Gameplay & Features
Why am I seeing ads while loading the game?
What are the different game modes available?
Jackpot, Bonus Roll, and Other Features
Coins and Diamonds: How Do They Enhance Your Experience?
How do I boost my Daily Coin Bonus?
Types of Chests and Their Content
How do I gain different Dice & Cups?
How do I unlock new Cups & Dice?
More
How do I change my email address and password?
Maximize Your Coins: Discover the Benefits of the (S)VIP Membership!
Current (S)VIP Status and Finding Out When It Expires
Where can I find my transactions?
How can I check my receipts?
I have not received my product, what should I do?
How do I become a GamePoint Volunteer?
Join the GamePoint Superfan group!
How can I become VIP of the Week?
Various Chats & Features
How to Add Friends, Block Players, and Other Chat Features
How do I join or create a club?
Important Update: Chest Contents Bug
The timer expired but my Chest will not open!
My game just crashed!
How often can I purchase a promotion?
Why is my friend seeing a different promotion?
What is GamePoint Play?
How do I install GamePoint Play?
RNG Certificate
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