Technical Assistance
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Why am I disconnected from the game?
Disconnecting from the game is usually caused by unstable internet connections. Having a steady internet connection is very important to pla...
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What can I do to improve my connection to GamePoint?
Disconnects from the game are usually caused by unstable internet connections. Having a steady internet connection is very important to play...
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Why am I no longer seeing any Free Coin video ads?
The number of video ads is limited and dependent on the availability of the third-party provider who is responsible for showing the videos t...
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Why did I not receive my spin/gift?
Only one gift claim is allowed per IP addressWith friends and family members playing GamePoint in the same household, the more the merrier! ...