The Bingo balls are no longer being drawn!

When you encounter a situation where there are no more balls coming out of the canister it is highly likely you will see a blue Wi-Fi symbol...

There is a slight delay when daubing the numbers on my Bingo card!

Daubing your numbers should happen instantly, but there are times when you may experience a small delay. This is usually caused by an unstab...

The game freezes when I open my Daubers or Collections!

This problem only occurs when you try to open your Daubers or Collections right after loading the game. We are currently investigating the c...

Why am I disconnected from the game?

Disconnecting from the game is usually caused by unstable internet connections. Having a steady internet connection is very important to pla...

What can I do to improve my connection to GamePoint?

Disconnects from the game are usually caused by unstable internet connections. Having a steady internet connection is very important to play...

Why am I no longer seeing any Free Coin video ads?

The number of video ads is limited and dependent on the availability of the third-party provider who is responsible for showing the videos t...

Why did I not receive my spin/gift?

Only one gift claim is allowed per IP addressWith friends and family members playing GamePoint in the same household, the more the merrier! ...