Where can I find my purchase history?

You can view your payment history in the Servicepoint on the website. If you are playing through our Facebook apps rather than on our websit...

How can I check my mobile receipts?

iOS: Please use the following link from Apple for more information: support.apple.comAndroid: Please use the following link from Google for ...

I made a purchase on the website but didn’t receive it

Didn’t receive your purchase? We’ll help you check it.If you made a purchase on our website but didn’t receive your Coins, VIP, Bingo Cards,...

I made a purchase on Android but didn’t receive it

Didn’t receive your purchase on Android?Didn’t receive your purchase? Don’t worry — we’re here to help.If you made a purchase through the Go...

Where can I find my Google Play receipt or GPA Code?

Where can I find my Google Play receipt or GPA code?When you make a purchase on Android, Google Play sends you a confirmation receipt. This ...

I made a purchase on iPhone/iPad but didn’t receive

Didn’t receive your purchase on iPhone/iPad?Didn’t receive your purchase? We’ll help you resolve it.If you made a purchase through the Apple...

Where can I find my Apple receipt or purchase history?

Where can I find my Apple receipt or purchase history?When you make a purchase on iPhone or iPad, Apple provides a receipt as proof of purch...

Didn’t receive your purchase via Amazon?

Didn’t receive your purchase via Amazon?Didn’t receive your purchase? We’ll help you resolve it.If you made a purchase through the Amazon Ap...

Where can I find my Amazon receipt or order ID?

Where can I find my Amazon receipt or order ID?When you make a purchase through the Amazon Appstore, Amazon records your order and provides ...

Received Wrong Product After Purchase

Received the Wrong Product After Purchase?Didn’t get what you expected?If you believe you received the wrong product after a purchase, don’t...

Credit Card Purchase Dates and Statement Differences

Why Does My Credit Card Statement Show a Different Date or Amount?Sometimes the information shown on your bank or credit card statement may ...

Why did my payment fail or get declined?

If your payment did not go through, it usually means that the payment was declined by your bank, payment provider, or device settings.This c...

I Don’t Recognize a Purchase or Charge

Concerned about an unknown charge?We understand that seeing a charge you don’t recognize can be worrying. In many cases, however, there is a...

How Do I Request a Refund?

How Do I Request a Refund?We understand that accidental purchases or payment issues can sometimes happen. At GamePoint, we aim to handle ref...