If your GamePoint game is loading slowly, showing blank images, or closing unexpectedly, clearing the app cache may help.
The cache contains temporary files that help the game load faster. Sometimes these files need to be refreshed. Clearing the cache removes these temporary files so the game can download fresh ones.
Don't worry. Clearing the cache will not remove your account, purchases, or saved progress.
How to Clear the Cache
You can clear the cache through your Android device settings. This method works even if the game won't open.
Find the GamePoint game on your device.
Tap App Info.
Tap Storage & Cache.
Tap Clear cache.
Close the game and open it again.
Important: Do not tap Clear data unless GamePoint Support asks you to. This may reset your game settings and require you to sign in again.
What Happens After Clearing the Cache?
The first time you open the game after clearing the cache, it may take a little longer to load.
This is normal. The game is downloading the files it needs again.
Your account, purchases, and saved progress are not affected.
If the Problem Continues
The game closes when opening
Make sure you have the latest version of the game installed.
Clear the cache again.
Restart your device.
Black or blank screens
If your device is almost full, try freeing up some storage space.
Clear the cache.
Restart your device.
Open the game while connected to the internet.
Images or sounds are missing
Clear the cache.
Keep the game open while connected to a stable internet connection so it can download everything it needs.
Good to Know
Clearing the cache can help after a game update.
It does not remove your account, purchases, or saved progress.
Using Wi-Fi after clearing the cache can help the game reload files more quickly and smoothly.