Are you trying to claim your Extra Bonus Gift but the gift timer is frozen? We can imagine your frustration. Luckily, there is an easy way to resolve this problem and claim your Free Coins.

The best way to fix a frozen timer is to reload the page, the Gift Overlay should automatically correct itself. In the case your timer was frozen on 00:01, you might notice after reloading the page your timer has already started counting down from the beginning. But don’t worry, in this instance your Gift has already been added to your account.

If you are not sure this is the case and would like to confirm you’ve received the Gift, please contact the Support Team directly.