You may notice that other players receive different promotions or better Deals than you. This can be confusing, but rest assured: this is completely normal.
Personalized offers
In GamePoint, promotions and special offers are personalized for each player. This means:
Not all players will see the same offers
Deals are tailored to your individual activity and preferences
What influences the offers you see?
Promotions may be based on a combination of factors, including:
How often you play
Your spending behavior
Your VIP status
Your preferred game modes or rooms
The type of Bingo Cards you usually play
Your preferred payment methods
These elements help create offers that are more relevant to your personal gameplay.
Offers change over time
Promotions are dynamic, meaning:
You may see different offers at different times
New Deals can appear regularly
Offers may change based on your activity
Important to know
Not seeing a specific promotion does not mean something is wrong with your Account
Offers cannot be manually assigned or changed by our Support team
Good news!
You will continue to receive new promotions over time, all tailored to your profile. We recommend checking the Shop regularly so you do not miss out on new opportunities.