Having a steady internet connection is very important to play online games. Momentarily losing your connection during the loading stage of the game can result in missing specific game information such as the graphic visualization of your cards.

Having a steady internet connection is very important for playing online games, more important than having a fast one. Nevertheless, whenever this happens it might also be caused by a bug in the software.

If you think you’ve found a bug please include as much information about the issue as possible. The more details we have the better. Our team will investigate the contents of the report. If your report leads us to a fix you will be rewarded with free Coins!

You can submit a bug by clicking on your avatar within the game, select ‘Help’ and click on ‘Submit a bug’. Please keep in mind that the feature is solely meant for reporting in-game bugs.

For any other questions or concerns, our consultants at the Helpdesk are happy to help.